Success Stories

• We are 100% satisfied with the service realtor Susie McCollom provided our family! We have high standards when it comes to service and providing us support as we ventured out to find a property. Susie was attentive and responsive to our needs and helped us find the perfect property for us. She is incredibly knowledgeable in this field of work. She is warm, friendly, and honest. Her kindness is matched with her firm stand on doing what is right and best for her clients. We truly had the best experience because she knows the market and listens so well to her client's needs. This is rare!

• Susie showed great knowledge in marketing my luxury home in Emerald Bay during a difficult period, which was the onset of the Covid-19 pandemic. Her contacts with an experienced stager, landscape artists, handymen and photographers were invaluable.

• We started working with Susie a couple years ago as we began searching for our California vacation home. We are from out of state, and we very much appreciate that Susie has the local real estate knowledge that we lack — she is truly an expert in this market.

• Susie was there for my family when we needed it most. We had to move unexpectedly during the holidays, and she immediately stepped in and worked diligently to help us find a new home. She was there for us every step of the way—answering questions, giving honest advice, and making herself available whenever we needed guidance. She truly eased our stress during a time when we expected to be without a permanent place to live for several weeks.

• Thanks to Susie's dedication and hard work, we were able to find a new home in just a couple of weeks! We are so grateful for everything she did for our family and the peace of mind she gave us during a difficult time. We will forever be thankful and would highly recommend Susie to anyone looking for a realtor who truly cares about her clients.

• It is our pleasure to recommend Susie. She represented us as the seller of our home. This is the 1st time we have sold a property, and she held our hands through the entire process from pricing, staging and negotiating the sale. Her experience and professionalism made this a painless process. We are delighted to recommend Susie to handle your real estate transaction.

• Outstanding realtor with superior understanding of the market area. Obtained the perfect rental home for me, especially in terms of commute to work. Can't thank Susie enough. So thorough and follow-up was outstanding. Really had my best interests at heart.

• Susie was an incredible realtor to work with and our family is so thrilled that we have found a home to call our own. Susie was patient and diligent in what ended up being a longer search than we had anticipated. In a very tough market, she spent countless hours researching homes and meeting us at properties throughout Orange County to find the best fit for our family. She was an avid advocate for our needs and never pushed us into something that didn't feel right. Susie is highly trustworthy, a thorough communicator, and has extensive knowledge of the realty landscape. We are so honored to have had the privilege to work with her.

• Susie is an amazing realtor and person. She is caring, thoughtful, ethical, and wonderful with people. She is a go getter, on top of her game, and will get the job done. Susie is no nonsense, and will advocate for her clients. She is an Orange County local, and knows the market well. She is trustworthy, and reliable. I would highly recommend Susie if you are considering selling or buying a house.

• Choosing Susie McCollom to be my real estate agent was the best decision I made when I went to sell my home in Monarch Bay. I decided to move east after my husband died and Susie took responsibility to market and deal with everything involved including getting the house ready and on the market. This attention to detail continued throughout the listing period and it made the process run smoothly from negotiating the final contract to closing escrow. Susie gets my unqualified pick for the best agent in every respect!

• Susie is an amazing real estate agent who we would gladly recommend to our closest friends. Her commitment to her clients is outstanding as she is patient, responsive, insightful and supportive. She was so dedicated to our needs and provided many tools to assist us with our home search - her attention to detail and level of time spent with us was outstanding! Her responsiveness was incredible and her promptness, analysis of the market, strategic mindset, kindness and good energy made the process simple.

• Susie is a Legend!!! Dear family friends needed a Realtor in the Newport Coast area. I searched for the best and Susie McCollom exceeded all our wants and needs. Her communication and professionalism set the tone for not just the beginning of this adventure but every step of the way. In today's ever-changing FAST-paced Real Estate market Susie was able to navigate the broad areas and neighborhoods with ease all while answering questions -often rapid-fire style. From one Realtor to another I am blessed to now call Susie a friend. If you are looking to buy or sell Susie McCollom is EPIC!

• Excellent experience! Susie helped us find our dream home. She was so dedicated to our search and was knowledgeable about each area we wanted to look at. This was our first time searching for a home - Susie walked us through the meaning of each step we were taking and the importance of how it fits into the whole picture of buying a home. We changed our "must-have" list frequently throughout the process and Susie was with us every step of the way with patience and optimism that we would find something that would fit our needs. I cannot recommend Susie enough. She was a pleasure to work with and we feel like she is now part of the family!

• John and I had an amazing experience working with Susie. She quickly identified our needs, style and strategy in a crazy market environment. She was always timely with her insight of the market and area, helped us to secure a beautiful home in less than 60 days. We recommend Susie to any serious buyer or seller.

• Susie is efficient and very responsive to her client's needs. She listens to her clients and uses her expertise to match the client's needs with the best property. Susie and I worked together when I re-located here from Northern California. Even with all the challenges of 2020, with her expertise and guidance we found the perfect place!

• We recently decided to sell our family home in Monarch Bay. Susie's knowledge of the community and what it takes to sell a home was essential in selling our house after renting it out for 6 years. Susie responded very quickly and professionally to our family needs and was able to sell the house in less than a month! Susie's positive attitude and "can do" manner was really easy to work with as was her support staff. Would work again with Susie tomorrow!

• Susie has the ability to listen to your needs very carefully-- and then find the type of home you want. More importantly she is very attentive, and responds to you and your needs. She has the drive to make sure you as a client are very happy. You will be glad you had the opportunity to work with Susie.

• Having worked for many years with Susie in the luxury market place, I can attest to her consummate professionalism, commendable work ethic, excellent negotiation and strategic skills, and team spirit. She reaches goals and has earned numerous commendations, top sales and achievement awards. Her knowledge and familiarity with the luxury market and attention to details contribute to her comprehensive and varied skill set. Susie's ability to collaborate with and motivate others effectively to get the job done earns her the trust and respect of others. As an added bonus, Susie has great energy and is fun to work with!

• Susie was on it from the beginning to the end of the transaction. We were dealing with a less than ideal situation with the loan process, which was handled with professionalism in the face of frustration.

• Susie McCollom was our Realtor for our home purchase in Laguna Niguel in 2016. The process was complicated and took over 3 months, no fault of hers. She helped us every step of the way, even when it wasn't something a Realtor was required to handle. I believe we wouldn't have gotten our dream home without her help. She's dependable, professional, caring and overall wonderful to work with. We will be using her again in the future.

• I had the good fortune to be referred to Susie by my brother's family who have bought several properties from her and have been extremely pleased with her excellent attention to client specifications. Her local knowledge is unparalleled as she grew up in the Southern CA area that I was interested in. She is an expert on the real estate market that she works in. She is knowledgeable about prices, processes of purchasing and selling homes and knows values. She actually saved me money by explaining the strategy of offers specific to the area when negotiating with the seller. On a personal note, Susie is a delight to work with. She is always upbeat, positive and cheerful. I would work with Susie again in a heartbeat and I very highly recommend her to anyone wishing to buy or sell property.

• I am so happy and grateful for a truly exceptional real-estate experience I recently had with Susie McCollom! My family and I lived on the East-coast, and we had for many years a dream of moving to Southern CA, specifically a great neighborhood in Orange County. Susie McCollom showed the greatest professionalism, and I knew I had someone I could trust to the fullest. Susie guided me though each step, and the sales-process went smoothly and easily. Susie's warmth and caring personality gave us additional comfort and peace of mind.

• Susie was a Godsend! Our home sale was anything but routine. However, Susie handled every twist and turn calmly and professionally, while always looking out for our best interest. When the stresses threatened to become too much, Susie was there to calm us down, walk us through her solutions, and let us know that everything would be all right. Her experience was key to not only getting us through the process, but also getting us top dollar for our home. I highly recommend Susie McCollom to anyone looking to buy or sell a home.

• As a contractor in Orange County for the last twenty years, I work with numerous realtors to complete escrow related home repairs. With most agents, escrows are usually an exercise in crisis management. Susie is the consistent exception. She assumes calm command of the entire transaction. She anticipates and addresses potential issues long before they become a "problem." Her communication and scheduling skills keep all parties involved focused on the common goal of a smooth closing.

• Susie McCollom did an outstanding job as my realtor for both the selling and the purchasing of my homes. She is extremely helpful and efficient. She kept me well informed throughout the whole process. Not only is she a great hard-working realtor who did a terrific job of managing the selling and buying process, but she is the most persistent person I have ever met who always right by her client.

• Susie is amazing! We needed to find a home to rent in the Dana Hills school district in a very short amount of time, and Susie made it happen! She went above and beyond to make time for us to tour houses and find the perfect home. We are now all moved in and really enjoying our new home! We would definitely recommend her to friends looking for a new home!

• Susie was always there for me. She answered all my questions, and believe me there were many, in a way that I could understand and therefore make good decisions. She went WAY above and beyond in her dealings with all the issues presented by the subcontractors and everyone involved in preparing the house for sale. I can recommend her very highly.

• As a result of Susie McCollom's up-to-date knowledge of the real estate market we were able to find a property within our parameters immediately, even with the current housing inventory shortage. Not only did we find our "perfect" property Susie was able to negotiate a deal that was far beyond our expectations. We highly recommend Susie's services for any of your real estate needs, you'll find her professional, knowledgeable, responsive and personable...a pleasure to work with.

• I have used many Realtors over the years. Susie is by far the most professional agent I have ever had the opportunity to work with. She went above and beyond to make our purchase as seamless as possible. Working with everyone along the way, including making our 1031 exchange perfect. She understands the market, working hard to find the right property to meet your needs. Laguna Beach is a hard market. Low inventories in affordable price ranges. She was able to negotiate with both buyer and seller, making both win. Would use her again and again.

• Susie is absolutely amazing and I highly recommend her! She is very knowledgeable, extremely helpful, quick to answer questions, and is always ready to help out! We really felt like she is on "our team" and always willing to go the extra mile.

• Susie is an AMAZING real estate agent who we would gladly recommend to our closest friends. We had such a pleasant experience buying our new home, despite the challenging market for buyers and not being familiar with the area. Susie made it easy! Her knowledge of the area is extensive, her commitment to her clients outstanding. Susie is warm, caring, and extremely thoughtful. Since we were out of the area during the entire process, we relied heavily on Susie for all the aspects of home buying and Susie handled everything efficiently and objectively.

Real client feedback — from Susie's own clients and her public agent reviews.